Starter Package - $1,500/month

  • Social media monitoring and basic commenting

  • Email ticketing system

  • Basic knowledge base setup

  • Monthly performance report

  • Live chat on website

Basic Package - $3,500

  • Advanced live chat features (chatbots, canned responses)

  • Enhanced social media commenting and engagement

  • Expanded email ticketing system with automated responses

  • Enhanced knowledge base with multimedia content

  • Weekly performance report

  • Social media monitoring and basic commenting

  • Email ticketing system

  • Basic knowledge base setup

  • Monthly performance report

Standard Package - $7,500

  • Dedicated customer service agent available during peak hours

  • Proactive social media monitoring and response strategy

  • Priority email ticketing support with 24/7 availability

  • Advanced knowledge base with interactive tutorials and FAQs

  • Bi-weekly performance report with analytics

  • Advanced live chat features (chatbots, canned responses)

  • Enhanced social media commenting and engagement

  • Expanded email ticketing system with automated responses

  • Enhanced knowledge base with multimedia content

  • Weekly performance report

Advanced Package - $12,500

  • 24/7 live chat support with multilingual agents

  • Social media crisis management and reputation monitoring

  • Customized email ticketing workflows and SLAs

  • Comprehensive knowledge base with community forums

  • Daily performance report with detailed insights

  • Dedicated customer service agent available during peak hours

  • Proactive social media monitoring and response strategy

  • Priority email ticketing support with 24/7 availability

  • Advanced knowledge base with interactive tutorials and FAQs

  • Bi-weekly performance report with analytics

Premium Package - $18,000

  • VIP customer service concierge available round the clock

  • Advanced sentiment analysis for social media comments

  • Personalized email ticketing responses with advanced AI

  • Interactive training sessions for customer service representatives

  • Real-time performance dashboard access

  • 24/7 live chat support with multilingual agents

  • Social media crisis management and reputation monitoring

  • Customized email ticketing workflows and SLAs

  • Comprehensive knowledge base with community forums

  • Daily performance report with detailed insights

Enterprise Package: Contact US

  • Fully customizable customer service solution tailored to your specific needs

  • Unlimited live chat and social media support

  • Dedicated account manager and team of experts

  • Advanced AI-powered analytics and predictive support

  • Integration with CRM and other business systems

  • Custom reporting and performance analysis tools